LEGAL
Privacy Policy
Last updated: 2026
1. Introduction
Stone Automotive ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website at stoneautomotive.com and to information you provide when booking a service or contacting our shop.
2. Information We Collect
We collect information you provide directly — your name, phone number, email address, vehicle year, make, and model, a description of the issue or service you're requesting, and your preferred date and drop-off or wait preference. When you submit our online quote or contact form, this information is transmitted through our third-party form provider and stored in our customer management system. We may also collect limited technical data such as browser type and pages visited, through standard cookies and analytics.
3. Online Forms & Third-Party Processing
Our website uses an embedded form hosted by a third-party provider to collect quote requests and contact submissions. When you submit the form, your information is processed by that provider and delivered to Stone Automotive so we can review your request and respond with a quote or appointment confirmation. By submitting the form, you consent to this transfer and processing. The form provider may set cookies and use tracking technologies as described in their own privacy policy.
4. How We Use Your Information
We use your information to schedule and perform repair services, send appointment confirmations and reminders, provide quotes and invoices, respond to your questions, and improve our services. The vehicle details and issue description you submit through our form help us prepare for your visit and determine what to look for before you arrive. We do not sell your personal information to third parties.
5. Service Records
We maintain records of the work performed on your vehicle — including diagnoses, parts replaced, and invoices — to provide accurate service history. These records are retained as required by law and for as long as is necessary to serve you.
6. Cookies & Analytics
Our website uses cookies and similar technologies to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings; some features may not function as intended if you do.
7. Information Sharing
We may share your information with service partners who help us operate — such as payment processors and diagnostic tool providers — only to the extent necessary to deliver our services. We may also disclose information when required by law.
8. Data Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You can also opt out of marketing communications at any time by following the unsubscribe link or replying STOP to any message.
10. Children's Privacy
Our services are intended for vehicle owners aged 18 and older. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy, contact us at Stoneautomotive2026@gmail.com or call 470-347-6129. Our shop is located at 2143 US-41, 30224 Griffin, GA.